Privacy policy

This policy explains what personal data KolinAI (“we”, “us”) collects through this website, kolinai.co.uk, why we collect it and what your rights are. It covers the website only. Personal data processed inside the KolinAI platform on behalf of our customers is governed by the customer agreement and data processing agreement with that customer.

Who we are

KolinAI is the data controller for this website. [Legal entity name, registered office address and company number.] You can contact us about privacy at [contact email].

What we collect and why

• Demo and contact requests. When you submit a form we collect your name, work email address, company, the industry you select and any message you write. We use this to respond to your enquiry, arrange a demo and follow up about our services. Our lawful basis is our legitimate interest in responding to business enquiries and, where you go on to become a customer, the performance of a contract.
• Technical data. Our hosting provider records standard server logs (IP address, browser type, pages requested, timestamps) to keep the site secure and available. Our lawful basis is our legitimate interest in running a secure service.

We do not use analytics, advertising or tracking cookies on this website. See our cookie policy.

Who we share it with

We use a small number of service providers to run this website and respond to enquiries: Vercel (website hosting) and Resend (email delivery for form submissions). They process data on our instructions. Some providers may process data outside the UK; where they do, transfers are covered by appropriate safeguards such as the UK International Data Transfer Agreement or Addendum. We do not sell personal data.

How long we keep it

Enquiry details are kept for as long as needed to respond and follow up, and for no longer than [24 months] after our last contact unless you become a customer. Server logs are kept by our hosting provider for a short, fixed period.

Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or erased, to restrict or object to its processing, and to data portability. To exercise any of these rights, email [contact email]. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We will update this page when our practices change and revise the date at the top.